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Mercedes-Benz Electrical Recall #2020046

Recall date February 7, 2020
Models affected
  • 2020 Mercedes-Benz C-Class
  • 2020 Mercedes-Benz GLC
Units affected 122
Details

Issue: On certain vehicles, the communications module for the emergency call system (eCall) may be damaged.

As a result, the GPS coordinates of the vehicle may be incorrectly transmitted or missing when an emergency call is made.

Safety Risk: If the vehicle’s GPS coordinates are unavailable, or provided incorrectly, there could be a delay or no response from emergency services.

Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the communications module.

Additional information may be available on Transport Canada's website

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