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Ford Visual System Recall #2023259

Recall date April 28, 2023
Models affected
  • 2020 Ford Explorer
  • 2021 Ford Explorer
  • 2022 Ford Explorer
Units affected 13
Details

Issue: On a small number of vehicles, the integrated computer screen (ICS) may not automatically turn on when the transmission is shifted to reverse.

As a result, the rearview camera image may not appear when backing up.

Canadian regulations require the rearview image to display when the vehicle is reversing.

Note: This recall only affects vehicles equipped with a 12.1" integrated computer screen (ICS).

Safety Risks: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up.

This could increase the risk of a crash.

Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to update the integrated computer screen software.

Additional information may be available on Transport Canada's website

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