Shop for your next used vehicle at otogo.ca!
View inventory

Jaguar High Voltage Recall #2023302

Recall date May 25, 2023
Models affected
  • 2019 Jaguar I-PACE
  • 2020 Jaguar I-PACE
  • 2021 Jaguar I-PACE
  • 2022 Jaguar I-PACE
  • 2023 Jaguar I-PACE
  • 2024 Jaguar I-PACE
Units affected 648
Details

Issue: On certain vehicles, there could be a problem inside the high-voltage battery.

As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts.

Safety Risk: A battery that overheats can create a fire risk.

Corrective Actions: Jaguar will notify owners by mail and provide a software update for the battery energy control module.

Jaguar recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.

For 2021 and newer vehicles, Jaguar send a wireless over-the-air software update to each vehicle.

For 2019 and 2020 models, Jaguar will instruct you to schedule an appointment to have the update performed by a dealer.

This software will monitor the high-voltage battery and warn you if it detects a problem.

If this happens, the software will reduce the charging capacity to 75% and direct you to bring your vehicle to a dealership to inspect and, if necessary, replace the battery module and/or pack.

Additional information may be available on Transport Canada's website

ℹ️ By continuing to use this site, you are agreeing to the use of cookies as described in our Privacy Policy. ×