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Mercedes-Benz Visual System Recall #2025374

Recall date July 11, 2025
Models affected
  • 2021 Mercedes-Benz Metris
  • 2022 Mercedes-Benz Metris
  • 2023 Mercedes-Benz Metris
Units affected 1,555
Details

Issue: On certain vehicles, there could be a problem with the connection of the infotainment system.

As a result, the rearview camera image may not display when the transmission is shifted into reverse.

Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up.

This could increase the risk of a crash.

Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to secure the connection of the infotainment system.

Additional information may be available on Transport Canada's website

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