2021 Mazda CX-9 Review: The Driver’s Family SUV

Published on February 24, 2021 in Test Drives by Guillaume Rivard

Following extensive updates to the Dodge Durango for 2021 and the reveal of the 2022 Nissan Pathfinder, the Mazda CX-9 ends up being one of the oldest SUVs on the market along with the Honda Pilot. Both were last redesigned in 2016, but still prove quite competent and attractive.

The CX-9, in particular, stands out with sublime looks and inspired handling. Don’t look for wrinkles; there just aren’t any.

Photo: Guillaume Rivard

Celebrating 100 Years

The Mazda CX-9 received a number of improvements for 2020. One year later, it gets two special editions. The CX-9 Kuro (starting at $50,150) slots just above the GT model and features Polymetal Grey or Jet Black exterior paint, black mirrors, grille and 20-inch alloy wheels, plus red leather seats and stitching.

We tested the super-classy CX-9 100th Anniversary (starting at $53 350 $), which is exclusively available in Snowflake White Pearl. Inside, the red carpet matches the leather upholstery. Commemorative badges of the brand's centenary have been added to the body, wheel centre caps, floor mats, front headrests and key fobs. Also, customers receive a scale model of the Mazda R360—the first passenger car produced by the Japanese manufacturer—upon taking delivery of their vehicle.

Photo: Guillaume Rivard

Performance and Fun Above All

Whatever the season, driving the 2021 Mazda CX-9 is a treat. In this segment, you won’t find a more car-like experience anywhere else. The ride is smoother and quieter than you think, while steering is just as responsive as in other Mazda vehicles. The brakes do a good job of slowing down this 1,994-kg midsize SUV—the lightest in its class—although brake pedal feel could be improved.

The CX-9’s light weight is mostly the result of a turbocharged 2.5-litre four-cylinder engine sitting under the hood. When using premium gasoline (93 octane), it delivers 250 horsepower and an impressive 320 pound-feet of torque. With regular gas, you’ll lose 23 ponies and 10 pound-feet, but for some reason maximum torque is accessible at 2,000 rpm instead of 2,500.

Photo: Guillaume Rivard

Considering the size of a CX-9, the difference is rather insignificant, but remember that feeding the turbo engine with richer fuel will have a positive effect on its long-term health. Acceleration is commendable overall, but there’s a certain amount of turbo lag that you need to get past first. It’s not like a Mazda3 Turbo or even a CX-5 equipped with the same engine, that’s for sure.

The automatic transmission that’s mated to the engine hasn’t changed. It has just six forward gears whereas many competitors now offer eight or ten. The Mazda CX-9 is still one of the most fuel-efficient SUVs in its class, mind you, with a combined rating of 10.5 L/100 km according to Natural Resources Canada—or just over 12 L/100 km during our winter road test.

Photo: Guillaume Rivard

Always the Same Compromises

Should an automaker try to appeal to as many people as possible in order to boost sales or stay true to its core values no matter what? With the CX-9, Mazda still prefers the second option. That’s why a number of potential customers and their families choose to shop elsewhere.

Except in light-load driving conditions, the turbo-four needs to work harder than a V6 to deliver the same type of performance. It’s not excessively loud, but admittedly less smooth. Furthermore, the CX-9’s maximum towing capacity is just 3,500 pounds while most rivals can tow up to 5,000 pounds. If you own a big camping trailer, there’s no decision to make.

Photo: Guillaume Rivard

Furthermore, as beautiful and refined as it is inside, particularly the 100th Anniversary edition, there’s not a whole lot of space in the third row, while the trunk can only fit 407 litres—or 2,017 litres if you fold all the rear seats. Believe it or not, due to the second-row centre console in six-passenger configuration, the cargo “floor” was too uneven for us to feel confident bringing a 65-inch TV to the repair guy, so we ended up using a much smaller Subaru Crosstrek instead. How’s that for utility?

And don’t even get us started on Mazda’s infotainment system, which is more frustrating than most others on the market.

Photo: Guillaume Rivard

Bottom Line

While the design is still very much attractive and handling is superior to any competitor, the 2021 Mazda CX-9 proves less spacious and practical than what modern Canadian families need. A Kia Telluride, Hyundai Palisade, Honda Pilot or Ford Explorer is a much wiser pick.

Test drive report
Test model 2021 Mazda CX-9
Trim level Édition 100e
Price range $39,900 – $53,350
Price as tested 53 350 $
Warranty (basic) 3 years/unlimited
Warranty (powertrain) 5 years/unlimited
Fuel economy (city/highway/observed) 11,6 / 9,1 / 12,1 L/100km
Options N/A
Competitive models 2021 Chevrolet Traverse, 2021 Honda Pilot, 2021 Hyundai Palisade, 2021 Kia Telluride, 2021 Toyota Highlander, 2021 Subaru Ascent, 2021 Volkswagen Atlas, 2021 Ford Explorer
Strong points
  • Best-in-class handling
  • Still very much attractive
  • Classy and distinctive interior (special editions)
Weak points
  • Limited towing capacity
  • Space and cargo compromises
  • Frustrating infotainment system
Editor's rating
Fuel economy 4.0/5 With four cylinders, the CX-9 is one of the most fuel-efficient SUVs in its class.
Comfort 4.0/5 The seats are comfortable, the interior is quiet at highway speeds and the ride is smoother than you imagine.
Performance 3.5/5 Despite the 320 pound-feet of maximum torque and pretty decent acceleration overall, the CX-9 won’t take your breath away.
Infotainment 2.5/5 We can’t give Mazda’s system a passing grade. Too much frustration.
Driving 4.5/5 In this segment, you won’t find a more car-like driving experience. Handling is superb.
Overall 3.5/5 The CX-9 is a sexy and agile three-row crossover, but there are better and more practical alternatives for daily use.
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